First Due Media is the Piney Woods’ go-to partner for building, marketing, and managing your website—and so much more. We don’t just give you a website; we give you all the tools you need to market and run your business from one intuitive platform. Based in East Texas and founded by firefighter-entrepreneur Gareth Juays and IT veteran Tony Juays, our agency specializes in custom website design and development that’s built to convert, backed by an entire toolkit designed around your website’s success.

From the very first consultation, we focus on your website’s role as the hub of your online presence. Our designers and developers craft mobile-responsive, SEO-optimized websites complete with clear navigation, fast load times, and integrated features like online booking, e-commerce, and secure hosting. Each website we launch is equipped with built-in analytics so you can track traffic, user behavior, and conversion points without installing extra plugins.

But a great website is only the beginning. Through the First Due Marketing Toolkit, every lead captured on your website automatically flows into our all-in-one dashboard:

• Lead Capture & Website Chat: When visitors arrive on your website, AI-driven web chat engages them instantly—qualifying leads, answering FAQs, and scheduling appointments.

• Unified Inbox & Website Messaging: All messages from your website’s contact forms, live chat, SMS, Facebook Messenger, Instagram DM, and Google Business Chat appear together, so no website inquiry ever slips through the cracks.

• Automated Website Follow-Up: Missed-call text-backs, review-request campaigns, appointment reminders, and drip-email sequences keep your website visitors engaged long after they leave your pages.

• Website Payment Processing: Text-2-Pay and Tap-2-Pay modules let you invoice and collect payments directly from links on your website or via mobile—perfect for businesses that book and bill on site.

First Due Assist: Your AI Employee on Your Website, on Your Phone, on Your Social Media
Turn your website into a 24/7 virtual receptionist with First Due Assist:

• Answer Website Chats & Calls: AI handles web chats and phone calls based on your rules, ensuring every website visitor gets a timely response.

• Reply to Website Forms & Social Messages: Whether someone reaches out via your website or social media, First Due Assist replies instantly, qualifies the lead, and escalates only the most critical conversations to you.

• Seamless Website Integration: First Due Assist works behind the scenes on your website so your team can focus on high-value tasks rather than routine inquiries.

Data-Driven Website Performance & Support
Our platform’s website analytics dashboard tracks key KPIs—page views, bounce rates, form submissions, conversion rates, average response times, and review ratings—so you know exactly how your website and campaigns perform. We use A/B split-testing on landing pages, personalized remarketing for website abandoners, and ongoing SEO optimizations to keep your website ranking for “near me” searches in East Texas.

Every plan includes dedicated onboarding to set up your website and toolkit, plus ongoing one-on-one training and support. Our local team in Tyler, Longview, and beyond is always a call or chat away to help you add new website pages, launch a promotion, or tweak your automated workflows.

Flexible Plans to Fit Your Website Needs

• Starter ($97/mo): Perfect for startup businesses – 2 users, 1,000 contacts, essential website automation.

• Growth ($297/mo): Ideal for growing businesses – 5 users, 3,000 contacts, advanced funnels, priority support.

• Mature ($497/mo): Unlimited users and contacts, full feature access, white-glove onboarding.

• Start Up Add-on ($500 once off) Purely optional – we will get you up and running in the shortest possible time. (Account setup, basic logo, domain name, basic website, phone number, basic automations)

Local Expertise, Proven Website Results
As a Piney Woods agency, we know East Texas search trends and local SEO inside and out. Our clients’ websites have seen doubled traffic, tripled lead volume, and measurable revenue growth—all without exploding their budgets. We merge hometown values with enterprise-grade website tools so you get a website that not only looks great but works hard for your business.

Have questions? Setup a zoom consultation with Tony – (https://tony.firstdue.media)